Organizational Overview

Diversity is a core value at Hope CommUnity Center.  We are passionate about building and sustaining a diverse, equitable, and inclusive working and learning environment for all staff, Board, community members and volunteers.  We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges and to discover, design and deliver creative solutions.  Our goal is not only to improve the diversity, equity, and inclusion at Hope CommUnity Center but to advance equity and justice on a global scale.

 Mission Statement

Hope CommUnity Center fosters diverse and empowered learning communities engaged in personal and societal transformation.  Through service and advocacy, we stand together with immigrants and others who are tenacious and courageous in the face of all systems of oppression.

Position Overview:

The Executive Assistant will provide high-level administrative support to the Executive Director and other senior executives. This role requires exceptional organizational skills, attention to detail, and the ability to handle sensitive and confidential information. The Executive Assistant will be responsible for managing the Executive Director’s schedule, coordinating meetings, preparing reports, and ensuring efficient operation of the executive office.

Primary Job Functions

• Manage the calendar for the Executive Director.
• Provide general administrative support to the Executive Director, including arranging travel plans, reconciling expenses, and managing incoming and outgoing communications.
• Support the day-to-day administrative needs of Hope CommUnity Center in coordination with the Chief of Staff and other internal Staff.
• Support the Executive Director with research, draft planning documents, and other consequential projects.
• Manage Hope CommUnity Center’s Offices; including, but not limited to, maintaining records, ordering supplies, and performing basic bookkeeping.
• Schedules meetings on behalf of executives, takes notes and recording minutes.
• Receives incoming communication or memos on behalf of senior staff, reviews contents, determines importance, and summarizes and/or distributes contents to appropriate staff.
• Represents the Executive Director and the organization at external meetings and events when appropriate.
• Performs other duties and special projects as assigned.

Skills/Abilities:

• Track record of providing successful administrative support at the executive level.
• Ability to prioritize and manage time and multiple projects.
• Excellent phone etiquette and communication skills, both written and verbal.
• Ability to interact collaboratively and clearly with staff (at all levels) in a fast-paced, dynamic environment.
• Capable of working independently and in a team environment.
• Ability to maintain a high level of professionalism, discretion, and reliability.
• Experience with MS Office Suite and/or Google G-Suite.
• Ability to maintain confidentiality.
• Attention to detail (to maintain a clear and steady workflow for the organization)
• Active listening to understand and anticipate the needs of executives and stakeholders
• Ability to analyze situations and make informed decisions.
• Capability to find quick and clever ways to overcome difficulties.
• Ability to anticipate needs and address potential issues before they arise.

Values/attitudes

• Personal alignment with the values and mission of Hope CommUnity Center, including a commitment to social justice, belief in education, love of people, and vision for equality.
• Ability to make everyone feel welcomed that come through the doors of Hope CommUnity Center, whether they are a major donor or a community member needing assistance.
• Credibility, ethical conduct and a capacity for discretion.
• Sense of responsibility and commitment to punctual, consistent attendance.
• Strong work ethics to handle confidential and sensitive documents, materials and situations.
• Problem solving attitude.
• Timely/consistency (in regard to meetings).

Structure

This is a full-time position. Schedule will include 40 hours a week with some evening and weekend work required occasionally.

NOTE:  This job description is not intended to be all-inclusive.  Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Contact

[email protected]

Position Overview:

Assist in supporting the Chief of Staff with community partner events and human resource functions.

Primary Job Functions

• Organize job descriptions and HR policy and procedures
• Maintain timesheets, and monitor vacation and sick time
• Working with departments to help create program manuals
• Update Employee handbook
• Receive resumes for open positions and schedule interviews
• Organizing events

Requirements:

• Good telephone and communication skills
• Able to work virtually and on site when asked.
• Six month to one year commitment
• Able to give 8 to 10 hours per week
• Knowledge of Microsoft 365, outlook, Teams and SharePoint
• Knowledge of running logistics for Event planning
• Filing and managing confidential information
• Human Resource knowledge is a plus.
• Bilingual/Trilingual (Spanish, Portuguese, Creole) is beneficial
• Self Starter

Other Skills/Abilities:

• Leadership
• Ambitious
• Creativity
• Active listening skills
• Communicates with others effectively, in person and in writing
• Ability to relate to people of different age, cultures and traditions
• Ability to prioritize
• Teamwork with the Administration team as well as other HCC departments
• Compassionate approach towards undocumented students and the community
• Empathy
• Responsibility skills: enable individuals to fulfill their obligations commitments, and duties effectively
• Accountability skills: asking for opinions, using feedback to improve, offering feedback to others, taking risks, and fulfilling promises.

NOTE:  This job description is not intended to be all-inclusive.  Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Contact

[email protected]

Organizational Overview

Diversity is a core value at Hope CommUnity Center. We are passionate about building and sustaining a diverse, equitable, and inclusive working and learning environment for all staff, Board, community members, and volunteers. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges and to discover, design, and deliver creative solutions. Our goal is not only to improve the diversity, equity, and inclusion at Hope CommUnity Center but to advance equity and justice on a global scale.

Summary/Objective

The Grants Coordinator/Administrator is responsible for identifying grant opportunities, preparing grant applications, securing grants of all types, and assisting in the management of approved grants in specified functional and program areas. Work is performed under the supervision and direction of the Development Director.

Essential Functions and Tasks

• Write grant proposals, LOIs, MOUs and other grant related documents • Manage overall grant workflow processes and procedures • Maintain documentation and files that meet legal, grant, and other internal requirements • Ensure alignment of processes and procedures with Hope’s mission, legal requirements, and industry best practices • Partner with Finance for tracking payments, complete documentation, and forecast upcoming milestones • Develop and enhance organizational practices and policies within the scope of responsibilities as needed; demonstrate continuous efforts to improve and streamline operations • Conduct research on potential grant funding opportunities for HCC programming and advocacy work • Research and vet grant funding opportunities and maintain active grant leads list • Track grant awards against grant funding goals • Work with relevant staff to develop LOIs, proposals, and budgets for grant applications • Coordinate with staff responsible for executing grant deliverables and data collection for reports • Participate in conversations around potential new programs and prospective funding sources • Participate in grant problem solving discussions if problems arise • Work with staff members who are carrying out grant-funded scopes of work to prepare quarterly, biannual, and annual grant progress reports • Prepare for and participate in grant interviews and site visits • Work with Development and Administrative staffs to create, implement, and maintain a system to monitor grant progress and outcomes of each grant • Represent HCC at meetings, community, and funder events • Develop partnerships with other organizations to advance HCC’s grant making opportunities • Maintain Neon Grants database; ensure grant records and contacts are up to date

Qualifications: (knowledge and skills)

• Exceptionally detail-oriented and organized • Passion for procedure, compliance, and data accuracy • Flexible and responsive work style with the ability to manage tight deadlines and shifting priorities • Works well independently with minimal oversight while also collaborating with a dynamic team • High level of professionalism with attention to maintaining sensitive and confidential information • Excellent verbal and written communication skills for both internal and external audiences • Excellent computer and research skills, including Microsoft Office and Salesforce

Values/attitudes (soft skills)

• Strong critical thinking and analytical skills • Proactive, can-do attitude with ability to troubleshoot and problem solve • Strong interpersonal skills; possesses a high level of emotional intelligence • Strong service and relationship building mentality • A learning mindset and willingness to modify approaches as new information is available • Ability to confidently interact with senior leadership

Schedule:

40 hours/week, flexible schedule

Contact

[email protected]

Position Overview:

Assist in implementing strategies and innovative approaches to broaden access to education for all with a focus on the immigrant experience. This role will focus on collaborating across various activities related to the Access to Education Program such as elementary education, adult education, and other opportunities as they arise. On a weekly basis, this individual may spend their days working on ESOL classes, coordinating tutoring, and doing research on best practices in supporting immigrant integration through education.

Primary Job Functions (70%)

ESOL

• Coordinate, prepare and oversee classes in-person and online.
• Teach classes when needed.
• Communicate with students and volunteers.
• Track student attendance and volunteer hours.
• Provide assistance to volunteers before and after classes.
• Administer CASAS test to students.
• Create lesson plans that align with our mission.
• Create assessments for lesson plans
• Coordinate with partner organizations.

Elementary Tutoring (10%)

• Plan, coordinate and oversee elementary tutoring sessions in-person and online.
• Track student attendance and performance.
• Give instructions to students in-person and online when needed.
• Provide assistance to volunteers during sessions and track their hours.
• Communicate with parents and volunteers about students’ progress.
• Provide parents with support to understand the school system and schools’ platforms.
• Assist parents with teacher conferences and translation of documents.

Hope Rising (20%)

• Provide information to students, adults and parents regarding college admissions process including applications, standardized testing, financial aid and high school preparation. This includes technical school education when applicable.
• Provide assistance in locating and using college/career information as needed for post-high school planning.
• Assist in the plan and implement career events (career days, career month, job fairs, or college fairs). Arrange guest speakers from the local business community to present information regarding specific occupations.
• Assist in scheduling visits to local colleges and career-related events and opportunities for students to learn about higher education and vocational training and preparation.
• Provide career/college informational presentations to community groups as needed. (Middle schools, high schools, parents, adults seeking to continue their education, community organizations, and migrant education programs.)
• Assist Monthly meetings with scholarship students and leadership groups. These meetings seek to create a leadership pipeline for youth to become more civically engaged.
• Provide assistance in completing the FAFSA (Free Application for Federal Student Aid).

Other Duties:

• Coordinate and oversee OCPS school registration events.
• Support program participants through enrollment in programs at Hope CommUnity Center and local schools.
• Maintain an accurate database of program participants, their activities and progress when applicable.
• Data entry as required by different grants.
• Work with volunteer coordinator to engage the students in civic engagement requirements.
• Advocate alongside parents and students to support their needs as it relates to their educational success.
• Other administrative duties as assigned.

Requirements

• Bi-lingual (English/Spanish/Creole desirable but not required.)
• Committed to education as a path to the learners’ integration as full participants in their local communities, with a special emphasis on empowering youth and adults in their educational journeys and raising critical consciousness about the circumstances that affect their realities.
• A passion for adult and youth education
• Familiar with career and post-secondary options, including admission requirements, financial aid and requirements for high school education.
• Organized, self-directed, creative and motivated.
• Deep passion and commitment to HCC’s mission and organizational overview.
• Knowledge of Office 365, spreadsheets, data entry, Audio/visual equipment.
• Must be able to work during evening hours.

Other Skills/Abilities:

• Leadership
• Ambitious
• Creativity
• Active listening skills
• Communicates with others effectively, in person and in writing.
• Ability to relate to people of different age, cultures and traditions.
• Ability to prioritize.
• Teamwork with the Access to Education team as well as other HCC departments
• Compassionate approach towards undocumented students and the community
• Empathy
• Responsibility skills: enable individuals to fulfill their obligations commitments, and duties effectively
• Accountability skills: asking for opinions, using feedback to improve, offering feedback to others, taking risks, and fulfilling promises.

Contact

[email protected]

Position Overview

The Immigration Program Assistant works with Hope CommUnity Center’s Immigration/Citizenship Program and supports the Citizenship Program Manager and the Legal Services Program Manager with data, administrative tasks, and community outreach to support the program’s goals.

Essential Job Functions and Tasks

• Builds partnerships and alliances and delivers educational presentations with other organizations,
• churches, consulates, colleges, high schools, and individuals focused on Citizenship.
• Develops a supportive relationship with participants of HCC’s community to make them aware of Citizenship classes and legal services and promote leadership among programs participants.
• Assists with the organization and implementation of Citizenship classes.
• Collaborates with and provides backup support as needed to the Citizenship Program.
• Prepares data for computer entry by compiling and sorting information.
• Maintains and inputs student attendance and quiz scores naturalization screening, submission, and oath data, hours served by volunteers.
• Maintains quarterly book inventory data.
• Tracks and updates program income.
• Perform translation of personal documents.
• Make and answer high-volume phone calls related to immigration and legal services.
• Assists Citizenship Program Manager with electronic/physical student record filing.
• Provide data to Director of Immigration Program for quarterly and annual program/reports.
• Supports Citizenship Program Manager with data in preparation of quarterly grant report.
• Maintains student confidence and protects operations by keeping information confidential.
• Engage in Staff and Immigration meetings.
• Other tasks as needed.

Qualifications and Skills required

• Bilingual (English/Spanish required, Portuguese/Haitian Creole welcomed).
• Strong oral and written communication skills.
• Strong relational skills and cross-cultural understanding and sensitivity.
• Excellent interpersonal and organizational skills.
• Strong relational skills and cross-cultural understanding and sensitivity.
• Excellent interpersonal and organizational skills.
• Ability to multi-task and manage time effectively, detail-oriented, and self-directed.
• Proficiency with Microsoft Office including Excel and Word.
• Strong organization and time-management skills.
• Strong analytical skills and the proven ability to pay close attention to detail.
• Excellent record-keeping skills, both electronically and for hard copies.
• A high degree of accuracy in work practices and ability to cope well under pressure.
• The ability to create, manage and maintain databases.
• An ability to work on deadlines.
• Commitment to building community.

Contact

Meilyn Santana [email protected]

Summary/Objective: LGBTQ+ & Immigrant Justice Community Organizing

Hope CommUnity Center is hiring a full-time LGBTQ+ and Immigrant Justice Community Organizer Manager. HCC is a grass roots community organization that works to stand in  solidarity with immigrants and all who are tenacious and courageous against all systems of oppression. This includes LGBTQ+ immigrants and our siblings in the LGBTQ+ community fighting for fair treatment, dignity, and respect.

Position Overview:

We are seeking a passionate, strategic, and dedicated leader to work with colleagues and externa partners alike to bring meaningful positive change to Central Florida’s vulnerable communities. This organizer will design, and lead HCC’s flagship program aimed at empowering and organizing LGBTQ+ immigrants- Queer and Trans Immigrants (QTIs). They will also be responsible for planning HCC’s annual Apopka Pride. They will also become a leader in HCC’s civic engagement and leadership development initiatives such as Hope CommUniversity. They will lead the process of working with volunteers to create and implement a strategic community organizing plan to build neighborhood committees led by LGBTQ+ immigrants for long-term power in Central Florida.

Qualifications & Skills:

• Experience as a seasoned community organizer. Capacity to recruit community members, speak articulately about issues affecting immigrants, women, LGBTQ+, and Black communities to develop campaign strategy to move the needle in Central Florida on an array of issues impacting our communities.
• Strong understanding of local civic and political landscape.
• Strong project managing skills
• Ability to organize events such as Apopka Pride, Trans Day of Remembrance, rallies, protests, trainings, etc.
• Ability to work independently and in a team
• Knowledge about LGBTQ+ immigrant lived experience and laws affecting this segment of the immigrant community in Florida.
• Ability to work collaboratively with HCC colleagues, as well as community partners.
• Experience working with diverse communities, including supporting community healing to achieve belonging in all areas of the organization.
• Ability to track equity milestones and build systems to track success
• Act as an internal advocate for leadership development and constantly look for ways to engage leaders found through services delivered by HCC
• Support outreach efforts by programs
• Ability to integrate community organizing into services delivered by HCC
• Work closely with the entire community organizing department to integrate civic engagement and leadership development for the Queer and Trans Immigrants Program at HCC
• Create measurements of success on campaigns by the number of new leaders
• Passionate about social justice. Experience with solidarity-based organizing, an organizing strategy that centers the lived experiences of LGBTQ+ immigrant and leadership of people who are affected by multiple forms of oppression.
• Track success and support grant compliance
• Comfort with public speaking, including conducting political and community education, facilitating groups, speaking with the media about matters affecting vulnerable populations, and conducting training of colleagues and volunteers.
• Excellent verbal and written communication skills.
• Ability to develop outreach and implementation strategies for organizing immigration forums and facilitating Know Your Rights and Dignity Planning Trainings at Hope and in community based facilities convenient to the affected community.
• Ability to train HCC staff and program participants about LGBTQ+ inclusion
• Bilingual
• Ability to work in stressful environments and respond to emergency situations.
• Self-starter capable of leading and inspiring a team towards a common goal and vision.

Values/attitudes:

• Passion for social justice, anti-racism efforts, gender justice, LGBTQ+ liberation, worker justice and HCC’s mission and vision
• Progressive approach to socio/political
• Comfort working with diverse communities
• Credibility, ethical conduct, and a capacity for discretion
• Passionate about LGBTQ+ immigrant liberation independently of their immigration status
• Ability to speak on behalf of the organization’s philosophy (mission and vision)
• Respect to other’s work
• Generosity to contribute with tools to other’s work
• Problem solving attitude
• Conciliatory/capacity to listen
• Timely/consistency/ ability to meet deadlines
• Attention to details
• Ability to create systems for tracking benchmarks, goals, and provide leadership on grant compliance
• Talented team player

Contact