Organizational Overview

Diversity is a core value at Hope CommUnity Center.  We are passionate about building and sustaining a diverse, equitable, and inclusive working and learning environment for all staff, Board, community members and volunteers.  We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges and to discover, design and deliver creative solutions.  Our goal is not only to improve the diversity, equity, and inclusion at Hope CommUnity Center but to advance equity and justice on a global scale.

 Mission Statement

Hope CommUnity Center fosters diverse and empowered learning communities engaged in personal and societal transformation.  Through service and advocacy, we stand together with immigrants and others who are tenacious and courageous in the face of all systems of oppression.

Position Overview:

The Executive Assistant will provide high-level administrative support to the Executive Director and other senior executives. This role requires exceptional organizational skills, attention to detail, and the ability to handle sensitive and confidential information. The Executive Assistant will be responsible for managing the Executive Director’s schedule, coordinating meetings, preparing reports, and ensuring efficient operation of the executive office.

Primary Job Functions

• Manage the calendar for the Executive Director.
• Provide general administrative support to the Executive Director, including arranging travel plans, reconciling expenses, and managing incoming and outgoing communications.
• Support the day-to-day administrative needs of Hope CommUnity Center in coordination with the Chief of Staff and other internal Staff.
• Support the Executive Director with research, draft planning documents, and other consequential projects.
• Manage Hope CommUnity Center’s Offices; including, but not limited to, maintaining records, ordering supplies, and performing basic bookkeeping.
• Schedules meetings on behalf of executives, takes notes and recording minutes.
• Receives incoming communication or memos on behalf of senior staff, reviews contents, determines importance, and summarizes and/or distributes contents to appropriate staff.
• Represents the Executive Director and the organization at external meetings and events when appropriate.
• Performs other duties and special projects as assigned.

Skills/Abilities:

• Track record of providing successful administrative support at the executive level.
• Ability to prioritize and manage time and multiple projects.
• Excellent phone etiquette and communication skills, both written and verbal.
• Ability to interact collaboratively and clearly with staff (at all levels) in a fast-paced, dynamic environment.
• Capable of working independently and in a team environment.
• Ability to maintain a high level of professionalism, discretion, and reliability.
• Experience with MS Office Suite and/or Google G-Suite.
• Ability to maintain confidentiality.
• Attention to detail (to maintain a clear and steady workflow for the organization)
• Active listening to understand and anticipate the needs of executives and stakeholders
• Ability to analyze situations and make informed decisions.
• Capability to find quick and clever ways to overcome difficulties.
• Ability to anticipate needs and address potential issues before they arise.

Values/attitudes

• Personal alignment with the values and mission of Hope CommUnity Center, including a commitment to social justice, belief in education, love of people, and vision for equality.
• Ability to make everyone feel welcomed that come through the doors of Hope CommUnity Center, whether they are a major donor or a community member needing assistance.
• Credibility, ethical conduct and a capacity for discretion.
• Sense of responsibility and commitment to punctual, consistent attendance.
• Strong work ethics to handle confidential and sensitive documents, materials and situations.
• Problem solving attitude.
• Timely/consistency (in regard to meetings).

Structure

This is a full-time position. Schedule will include 40 hours a week with some evening and weekend work required occasionally.

NOTE:  This job description is not intended to be all-inclusive.  Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Contact

[email protected]

Position Overview:

Assist in supporting the Chief of Staff with community partner events and human resource functions.

Primary Job Functions

• Organize job descriptions and HR policy and procedures
• Maintain timesheets, and monitor vacation and sick time
• Working with departments to help create program manuals
• Update Employee handbook
• Receive resumes for open positions and schedule interviews
• Organizing events

Requirements:

• Good telephone and communication skills
• Able to work virtually and on site when asked.
• Six month to one year commitment
• Able to give 8 to 10 hours per week
• Knowledge of Microsoft 365, outlook, Teams and SharePoint
• Knowledge of running logistics for Event planning
• Filing and managing confidential information
• Human Resource knowledge is a plus.
• Bilingual/Trilingual (Spanish, Portuguese, Creole) is beneficial
• Self Starter

Other Skills/Abilities:

• Leadership
• Ambitious
• Creativity
• Active listening skills
• Communicates with others effectively, in person and in writing
• Ability to relate to people of different age, cultures and traditions
• Ability to prioritize
• Teamwork with the Administration team as well as other HCC departments
• Compassionate approach towards undocumented students and the community
• Empathy
• Responsibility skills: enable individuals to fulfill their obligations commitments, and duties effectively
• Accountability skills: asking for opinions, using feedback to improve, offering feedback to others, taking risks, and fulfilling promises.

NOTE:  This job description is not intended to be all-inclusive.  Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Contact

[email protected]

Position Overview:

Assist in implementing strategies and innovative approaches to broaden access to education for all with a focus on the immigrant experience. This role will focus on collaborating across various activities related to the Access to Education Program such as elementary education, adult education, and other opportunities as they arise. On a weekly basis, this individual may spend their days working on ESOL classes, coordinating tutoring, and doing research on best practices in supporting immigrant integration through education.

Primary Job Functions (70%)

ESOL

• Coordinate, prepare and oversee classes in-person and online.
• Teach classes when needed.
• Communicate with students and volunteers.
• Track student attendance and volunteer hours.
• Provide assistance to volunteers before and after classes.
• Administer CASAS test to students.
• Create lesson plans that align with our mission.
• Create assessments for lesson plans
• Coordinate with partner organizations.

Elementary Tutoring (10%)

• Plan, coordinate and oversee elementary tutoring sessions in-person and online.
• Track student attendance and performance.
• Give instructions to students in-person and online when needed.
• Provide assistance to volunteers during sessions and track their hours.
• Communicate with parents and volunteers about students’ progress.
• Provide parents with support to understand the school system and schools’ platforms.
• Assist parents with teacher conferences and translation of documents.

Hope Rising (20%)

• Provide information to students, adults and parents regarding college admissions process including applications, standardized testing, financial aid and high school preparation. This includes technical school education when applicable.
• Provide assistance in locating and using college/career information as needed for post-high school planning.
• Assist in the plan and implement career events (career days, career month, job fairs, or college fairs). Arrange guest speakers from the local business community to present information regarding specific occupations.
• Assist in scheduling visits to local colleges and career-related events and opportunities for students to learn about higher education and vocational training and preparation.
• Provide career/college informational presentations to community groups as needed. (Middle schools, high schools, parents, adults seeking to continue their education, community organizations, and migrant education programs.)
• Assist Monthly meetings with scholarship students and leadership groups. These meetings seek to create a leadership pipeline for youth to become more civically engaged.
• Provide assistance in completing the FAFSA (Free Application for Federal Student Aid).

Other Duties:

• Coordinate and oversee OCPS school registration events.
• Support program participants through enrollment in programs at Hope CommUnity Center and local schools.
• Maintain an accurate database of program participants, their activities and progress when applicable.
• Data entry as required by different grants.
• Work with volunteer coordinator to engage the students in civic engagement requirements.
• Advocate alongside parents and students to support their needs as it relates to their educational success.
• Other administrative duties as assigned.

Requirements

• Bi-lingual (English/Spanish/Creole desirable but not required.)
• Committed to education as a path to the learners’ integration as full participants in their local communities, with a special emphasis on empowering youth and adults in their educational journeys and raising critical consciousness about the circumstances that affect their realities.
• A passion for adult and youth education
• Familiar with career and post-secondary options, including admission requirements, financial aid and requirements for high school education.
• Organized, self-directed, creative and motivated.
• Deep passion and commitment to HCC’s mission and organizational overview.
• Knowledge of Office 365, spreadsheets, data entry, Audio/visual equipment.
• Must be able to work during evening hours.

Other Skills/Abilities:

• Leadership
• Ambitious
• Creativity
• Active listening skills
• Communicates with others effectively, in person and in writing.
• Ability to relate to people of different age, cultures and traditions.
• Ability to prioritize.
• Teamwork with the Access to Education team as well as other HCC departments
• Compassionate approach towards undocumented students and the community
• Empathy
• Responsibility skills: enable individuals to fulfill their obligations commitments, and duties effectively
• Accountability skills: asking for opinions, using feedback to improve, offering feedback to others, taking risks, and fulfilling promises.

Contact

[email protected]

Position Overview

The Immigration Program Assistant works with Hope CommUnity Center’s Immigration/Citizenship Program and supports the Citizenship Program Manager and the Legal Services Program Manager with data, administrative tasks, and community outreach to support the program’s goals.

Essential Job Functions and Tasks

• Builds partnerships and alliances and delivers educational presentations with other organizations,
• churches, consulates, colleges, high schools, and individuals focused on Citizenship.
• Develops a supportive relationship with participants of HCC’s community to make them aware of Citizenship classes and legal services and promote leadership among programs participants.
• Assists with the organization and implementation of Citizenship classes.
• Collaborates with and provides backup support as needed to the Citizenship Program.
• Prepares data for computer entry by compiling and sorting information.
• Maintains and inputs student attendance and quiz scores naturalization screening, submission, and oath data, hours served by volunteers.
• Maintains quarterly book inventory data.
• Tracks and updates program income.
• Perform translation of personal documents.
• Make and answer high-volume phone calls related to immigration and legal services.
• Assists Citizenship Program Manager with electronic/physical student record filing.
• Provide data to Director of Immigration Program for quarterly and annual program/reports.
• Supports Citizenship Program Manager with data in preparation of quarterly grant report.
• Maintains student confidence and protects operations by keeping information confidential.
• Engage in Staff and Immigration meetings.
• Other tasks as needed.

Qualifications and Skills required

• Bilingual (English/Spanish required, Portuguese/Haitian Creole welcomed).
• Strong oral and written communication skills.
• Strong relational skills and cross-cultural understanding and sensitivity.
• Excellent interpersonal and organizational skills.
• Strong relational skills and cross-cultural understanding and sensitivity.
• Excellent interpersonal and organizational skills.
• Ability to multi-task and manage time effectively, detail-oriented, and self-directed.
• Proficiency with Microsoft Office including Excel and Word.
• Strong organization and time-management skills.
• Strong analytical skills and the proven ability to pay close attention to detail.
• Excellent record-keeping skills, both electronically and for hard copies.
• A high degree of accuracy in work practices and ability to cope well under pressure.
• The ability to create, manage and maintain databases.
• An ability to work on deadlines.
• Commitment to building community.

Contact

Meilyn Santana [email protected]